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Free Advice
Are you paying too much for your website?
HOSTING...
In the old days, you paid a lot for your space because not a lot of people
were buying space. If you are paying 25, 30, 40 dollars per month for hosting you
are probably paying too much. Depending on how much space and the services you need,
you can get very affordable and very reliable hosting for 20.00 or less per month.
You should consult with your web designer to see which one is best for you.
Some companies still charge these larger fees, not because they have to but because they can.
SITE DESIGN...
This is a loaded question really. Remember that you get what you pay
for, unless you are paying someone a lot for something they do not have the skills
to deliver.
If having a website created seems to be expensive ($900.00, $1500.00, $2000.00), keep in mind that placing fairly good size ads in the paper will cost you an easy grand per month. If you are willing to pay that on a monthly basis for a black and white ad, you should be willing to pay the same thing for a years worth of a color and multipage experience that really showcases your products and services in a dynamic and user friendly method.
If you are not already doing so, remember to use your existing advertising to drive people to your website for more information. You can then turn your single ad into a much larger interactive experience by simply adding the line, "For more information, see our website at www.oursite.com".
Top Web Mistakes Made by Business Owners
Expecting the web designer to teach you web design...
Lets face it, this is business.
If your web designer teaches you web design, you become the competition. You wouldn't
give away your trade secrets to your clients so please don't expect your designer
to give away theirs.
Hosting your site with Angelfire/ Tripod/ Geocities/ other free service...
Free services
like this are fine for posting pictures of your trip to Mundane Falls or posting
your favorite jokes. But if you want your business or organization to have credibility,
avoid these services. Nothing annoys your customers more than a bunch of pop ups
and flashing banners trying to sell them trips to Mundane Falls, Free Screen savers
or magical pills that will melt away the pounds.
Real hosting companies provide you with a host of extras and necessities that will allow your site to function at peak performance. You will get your own domain name and email address "Branded" to your business image.
Expecting a $5,000 site for $300...
In many cases most qualified designers have years
of experience in what they do. These are skills that can not be taught in a short
period of time. The skills good designers have are rare and specialized and have
value associated with them. If everyone could build great web sites, then everyone
would be doing it.
They say you get what you pay for. I don't want to put too much emphasis on that statement because in this business, you may pay too much to someone who simply, has copies of the the programs to make web sites without the skills and knowledge to build web sites that work for you not against you.
Not keeping your web site up to date...
Many people assume they will be able to maintain
their sites themselves once the designers have created them. They under estimate
the time and effort necessary to stay on top of things and keep the site current.
If you are going to buy a web site that has news, event listings or any other timely
content, be sure to change it often. If you can not find the time in your already
busy schedule to keep up your site, ask your designer about any maintenance contracts
they may have available to keep your site current or... remove any time sensitive
content.
Failure to market your web site...
You can have the world's greatest and coolest web
site but if nobody knows it's there, what's the point? Web sites do not automatically
mean you will have visitors and sales generated from it. You will need to use your
site in conjunction with your other marketing to increase the effectiveness of what
you are already doing. Many times I am asked by a client what it takes to get their
site to the top of the search engine results. Unfortunately, there is no guarantee
that you can make that happen.
Today's search engines are much more sophisticated than they were a few years ago and they look for a variety of things that can drive your site to the top. Unfortunately these things can change and what works today, may not work next week. While there are many tricks that can be used, you should not rely on search engines to drive people to your site. Find other methods that may be used.
Over-reliance on graphics...
Too much of a good thing, isn't a good thing. Your site
should be designed for your users. If your users live in rural areas, they will most
likely be using dial up connections and will not be able to download graphic intensive
content. Remember that while imagery is important, it is your content that is the
reason your users have come to your site. Your graphics should provide a place for
your content to reside. graphics should not become the content (unless your product
is graphics that is...)
Not making it easy for people to contact you from your site (and not following up
when they do)...
I would assume that you will want your customers to take advantage
of your products of services. While they may be able to find your web site on the
Internet, you need to remember to provide them a way to find you back in the real
world. Make sure you have provided contact information for them to get with you for
more information. Phone numbers, email, addresses etc. Be sure to get back with them
when they do inquire, even if you can not help them, at least let them know you care.
Customer service, even if you are not going to make the sale can lead to referrals
and great word of mouth.
Annoying The Visitor...
Cursor trails, midi files, pop ups, counters, complicated
login or signup forms, long loading pages. People really really really don’t like
these. People come to your web site to get information, not be "wowed" by how much
technology your web designer knows.
F.A.Q.s
HOW MUCH IS IT GOING TO COST ME?
Typically, an average website costs about the same
as one or two months of average newspaper advertising, yet it can last a whole year.
The price of your website is difficult to determine without first talking with you
about your needs and desires.
During your free consultation, I will assess your needs by asking you questions about you, your business and what you would like your site to do for you. After I do some initial planning and research based on my conversation with you, I will send you a quote along with a list of details about your project.
I ALREADY HAVE A WEBSITE. WHY DO I NEED TO REDO IT?
You change your inventory displays
around to keep your store looking fresh. Your website is no exception. You want to
give your customers a reason to keep coming back and changing the content or look
of your site can help drive customers to your site and ultimately to your storefront.
In some cases, there may be some design elements that are keeping your site from
effectively communicating your ideas and information to your customers. I can evaluate
your entire site and offer suggestions to build your on-line presence.
I HAD A WEBSITE BEFORE AND IT DIDN'T DO A THING FOR MY BUSINESS. WHY SHOULD I GIVE
IT ANOTHER TRY?
In the early days of the world wide web, everyone was tying everything
to see what worked. There were a lot of mistakes made and a lot of websites just
died a painful death in cyberspace. Now, there are new technologies, new rules and
expectations that allow you to reach out to a new audience of users and potential
customers.
HOW LONG WILL IT TAKE TO GET MY WEBSITE UP & RUNNING?
From initial consultation to
completion of your site could take anywhere from a few days to several months depending
on how ambitious you want to be with your on-line presence. I work quickly, but also
want to make sure the product you get accurately represents your business and your
vision of what you expect out of your site.
WHAT IS THE PROCESS OF GETTING MY SITE PRODUCED?
I will begin with a free consultation
to determine the needs and scope of your website.
I will then give you a quote along with a detailed explanation of the project. After reviewing the quote, I will meet with you to discuss the project and clarify anything about the project you are unclear on. Once we have agreed on a course of action, I will begin the project. I will complete about 70-80% of the project before showing it to you. This will give you a better idea of how the site will work.
I will then make modifications and revisions based on your initial feedback. Once the site is ready, I will let you see it and also do some user testing with a variety of individuals to determine the usability of your site. We may or may not then make a few more revisions before posting the site and registering the URL.
I will take care of all the domain name registration for you as part of the project. The cost of hosting and the securing a domain name will be included in the initial quote.
CAN I UPDATE MY WEBSITE MYSELF OR DO I NEED TO HIRE SOMEONE TO DO IT FOR ME?
I can
offer you a do-it-yourself option. You may find however, that updating the site yourself
takes up more time than you originally thought. Simple updates such as changing catalog
items, photos, and news and events listing can be done by you. If you require new
pages and major changes to your site, I can offer you a maintenance plan on a regular
basis.
WHAT KIND OF SERVICES CAN I PROVIDE ON MY WEBSITE?
Don't think about what is possible
based on the technology available. Think about what you would like to do if you could
do anything with your site.
Some examples may be:
I ALREADY DO A LOT OF ADVERTISING. HOW CAN A WEBSITE HELP MY BUSINESS?
Having a website will have a variety of benefits to your company. These may include:
I DON'T HAVE A COMPUTER AT HOME OR AT MY BUSINESS. DON'T I NEED ONE BEFORE I HAVE
A WEBSITE?
No, you do not need a computer to have a website. Your site will be stored
(hosted) on another computer owned by a company that specializes in providing hosting
space for websites. If you need regular updates for your site, I can set up a maintenance
agreement that best serves your needs.
HOW CAN I MAKE SURE MY WEBSITE SHOWS UP AT THE TOP OF SEARCH ENGINE LISTINGS?
There
is no guarantee that your site will show up in the listings or at the top. There
are many ways to design your site so the chances of it showing up are very good.
We can discuss with additional options that allow for listings on or near the top
of many pages.